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Redwood Pet Resort remains fully open for boarding and daycare during our regular business hours by appointment only.  We are following all the proper protocols to keep our staff and customers safe.


We kindly ask that you wear a mask when you are in the office and please sanitize your hands when you enter. Only 3 customers are allowed in the office at a time, please wait outside if there are more than this and wait till someone leaves.


Payment can be made via credit card, debit, cash while social distancing. For anyone who is uncomfortable coming into the office we are happy to accommodate you otherwise, just give us a call at arrival.


Thank you and stay safe!

Be Prepared for Your Pet’s Stay with Redwood’s Boarding Checklist

You can never be too prepared! Read our detailed boarding checklist so your pet can have a seamless stay at Redwood Pet Resort in Milton..


Rabies, DHPP or DAPP (Distemper, Hepatitis/Adenovirus, Parvovirus, Parainfluenza)
We also require Bordetella (Kennel Cough) and this is a yearly vaccination. 


Rabies, FVRCP (Feline Viral Rhinotracheitis, Calicivirus and Panleukopenia) 

Your Pet Boarding Checklist

  • Pet vaccine certificates
  • Pet medication with detailed instructions on dosing frequency 
  • Pet food if you are supplying your own 
  • Pet treats
  • Toys
  • Blankets
  • Pillows
  • Emergency contacts

When bringing personal belongings, we ask that you cleanly label the toy, treats, food or medication with your pet’s name. Also, you are welcome to bring any sort of bedding or pillows for your pets at your own discretion, but please note that there is a possibility for them to be destroyed. If you’re bringing a bird or small animal, you will be required to bring all cages, supplies and food. We charge just $10 a day for both birds and any small animals.

What You Need to Know on Your First Visit 

  • Arrive 15 minutes early on the drop off day so there is time to review your file and your pet’s needs
  • Know the business hours and have our contact information with you 
  • Have your payment method ready

We always charge a full daily rate for check in day. This is considered Day #1. If you pick up your pet before noon on departure day, there is no charge for that day. If you pick up between 1:00 PM and 5:00 PM, there is a half-day rate charge, and if you pick up after 5 and before closing, there is a full daily rate charged. Other pricing information:

  • Prices increase by $1.00 Fridays, Saturdays and Sundays
  • Prices increase $2.00 all Holiday Weekends, Christmas and New Year’s break, March break, Summer holidays
  • Prices are subject to change without notice. Prices do not include HST

Bringing Your Own Pet Food

Please label your pet’s food with your pets name, your last name and clear feeding instructions. We also ask that you please let our office staff know what food you feed your pet, that way if the pet food runs out, we can buy extra food of the same brand to prevent an upset stomach. The extra pet food is at the cost of the owners and will be added to the bill. 

If you have more than one pet staying in the same room, as precautionary measures we ask that you supply extra food for each pet staying in the same suite.

If your pet is signed up for the activity or exercise plan, please supply a minimum of ½ cup of extra food per meal per day for your pet. At Redwood Pet Resort, pets receive a lot of exercise and tend to be more active and playful when they are around other pets; we ask that you bring extra food to prevent weight loss.

If your pet is not signed up for the activity and exercise plan, we still recommend that you supply extra food. From animals flipping over food trays to soaking their food with water dishes, accidents do happen and extra food always comes in handy.

Raw Food Diet

For those who feed a raw food diet, we have a refrigerator and a freezer on our property. We ask that you supply an extra cup of food daily and clearly label the food bags or containers.

Please contact us if you have any questions on what to bring for your pet’s stay at Redwood Pet Resort.

Redwood Pet Resort Ltd.
7594 Auburn Road
Milton, ON L9E 0T7


Monday – Thursday: 7:30 AM – 7:00 PM

Friday: 7:30 AM – 8:00 PM

Saturday: 8:00AM- 4:00PM

Sunday: 8:00AM - 8:00PM

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